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TripAdvisor’s WeChat account victimized by zombie influencers


WeChat, the messaging service mainly used in China, has more than 700 million monthly active users, according to monitoring service QuestMobile.

Startup pitch: Relovate, a trip-planning startup, signs Amadeus deal

Despite dozens of failed attempts by others, new startup Relovate believes that it can build a successful trip-planning and booking platform.

Beyond the (well-deserved) buzz – impact of the Momondo DNA video

Countless travel brands claim that they have created a “viral video”, bizarrely often before it has even hit the information superhighway.

Vacasol files for bankruptcy

Danish online vacation rental booking business Vacasol is filing for bankruptcy. The news comes a few days after LeisureLink closed its operations.

IHG reservation system advances with direct business firmly on the roadmap

InterContinental Hotels Group is pinning a lot on its new Guest Reservation System. GRS is being developed on a community model by Amadeus with IHG the first hotel company on board and therefore, the one currently in the driving seat.

Solving the travel bloggers dilemma and why DMOs need to take the first step to fix it

“Travel bloggers’ single most important asset is trust,” said Mariette du Toit-Helmbold, a South African destination marketing executive turned consultant, at the Social Travel Summit in Inverness, Scotland.

AF-KLM goes for Gogo, RouteHappy times at Sabre, T&E wins for Traveldoo/KDS and more

This is a roundup for product news and announcements for travel SYSTEMS in tourism and hospitality for September 2016.

Regulator to probe commissions on travel search engines

A British competition watchdog is to investigate the financial mechanics of how travel search sites work.

Journera boosts management, Didi secures new VPs, Travelodge gets technical, and more…

This is a roundup for product news and announcements for travel PEOPLE MOVES in tourism and hospitality for September 2016.

VIDEO – Why do they pay that way for vacations?


Personalising your online customer experience is key – but are you personalising the payment types you offer?

Google and Sojern reveal traveler customer journey data


Google has combined its data on travel-related search behavior with data from Sojern, an advertising platform, to try to get a more complex view of traveler research patterns.

Hardly influential – warning over fake Instagram love and travel bloggers


“Influencers” is an overused word in the world of tourism marketing, especially in the travel blogging community.

Carts, horses and readiness for a new airline distribution model

Discussions around airline readiness for IATA’s New Distribution Capability took a different turn recently with one technology exec describing it as the “cart before the horse.” Farelogix president and chief executive Jim Davidson says only about 10 to 15 airlines in the world actually control their offers which, he maintains, is fundamental to be able to then distribute them.

A few notes on non-converting traffic and how bundled offers are going down


Amadeus plans to launch its Travel Audience targeted advertising platform in the UK at the beginning of next year.

KLM gives agents AI tools to answer customer queries faster, better


Many companies are attempting to using artificial intelligence (AI) to speed up, and improve the accuracy of, their customer service.

How will advances in payments tech drive value for the travel industry? [VIDEO]

Uber has redefined the B2C payment experience for consumers and, over time, that expectation of simplicity and ease of use will also impact B2B payments, according to Anthony Hynes, managing director of eNett International.

Gogobot flies with Skyscanner, TrustYou has IDeaS, Trisept goes natural with Watson, and more…

This is a roundup for product news and announcements for MARKETING in travel, tourism and hospitality for September 2016.

DerbySoft dances with Lola, Amadeus has an Advantage, Tourico signs Globalia, and more…

This is a roundup for product news and announcements for travel DISTRIBUTION in tourism and hospitality for September 2016.

Business travellers avoid sharing economy, despite acceptance in corporate policy

Two-thirds of Brits travelling on business are still reluctant to use a sharing economy-type accommodation or ground transportation provider.

Flight Centre expands European corporate business with Travellink deal

Australia’s Flight Centre Travel Group is ramping up its presence in Europe and has bought Travellink‘s corporate travel business in five markets.


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