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Splendida Notizia! What’s the Future of Business is Now Available in Italy


#WTF is going on in Italy? The future of business is turning a new page…that’s what. I’m excited to announce that What’s the Future of Business: Changing the way businesses create experiences is now available in Italy (in Italian).

Only companies with impeccable customer service will survive the Zombie Apocalypse – And the economy of the next 100 years


Guest Post by Peter Shankman, Author of Zombie Loyalists: Using Great Service to Create Rabid Fans Imagine a world where decisions aren’t made based on anonymous reviews with no validation on sites like Yelp or TripAdvisor, but rather, through trusted sources in your own network.

The Future of Business Starts with Us


I often share a quote by Russian novelist Leo Tolstoy, “Everyone thinks of changing the world, but no one thinks of changing himself.” And that’s where are in business.

The Future of Business Starts with Us


I often share a quote by Russian novelist Leo Tolstoy, “Everyone thinks of changing the world, but no one thinks of changing himself.” And that’s where are in business.

Pivot: The Emergence of Digital Compels Businesses to Transform


Guest post by Mike Edelhart, co-producer and CEO of The Pivot Conference (@pivotcon) Historic shifts in business fundamentals don’t occur smoothly; rather they happen in sudden, sharp shifts which open unexpected chasms companies must traverse or plunge.

Pivot: The Emergence of Digital Compels Businesses to Transform


Guest post by Mike Edelhart, c0-producer and CEO of the Pivot Conference Historic shifts in business fundamentals don’t occur smoothly; rather they happen in sudden, sharp shifts which open unexpected chasms companies must traverse or plunge.

Pivot: The Total Digital Experience


The Pivot Conference in NYC in October is unique among events in that, each year, it shifts  focus to deeply reflect the needs of its community of senior business transformation executives from leading brands and organizations.  To make that happen, I serve as Pivot’s Executive Producer along with Pivot CEO, Mike Edelhart.

Pivot: The Total Digital Experience


Pivot Conference in NYC in October is unique among events in that, each year, it shifts  focus to deeply reflect the needs of its community of senior business transformation executives from leading brands and organizations.  To make that happen, I serve as Pivot’s Executive Producer along with Pivot CEO, Mike Edelhart.

A Manifesto for Building Relationships in the Digital Era


Not too long ago, my dear friend Hugh MacLeod (@gapingvoid) and I set out to explore a new world of visual communication that combined an intentional form of written storytelling illustrated through clever yet pithy cartoons.

A Manifesto for Building Relationships in the Digital Era


Not too long ago my dear friend Hugh MacLeod (@gapingvoid) and I set out to explore a new world of visual communication that combined intention storytelling with clever illustrations.

Introducing N3TWORK, A Mobile Television Network Powered by Interests and Context


Early on, I was one of the first analysts to explore the dynamics of the interest graph versus the social graph in social networks.

Introducing N3TWORK, A Mobile Television Network Powered by Interests and Context


Early on, I was one of the first analysts to explore the dynamics of the interest graph versus the social graph in social networks.

WTF of Business at Saddleback Leather Co.


Guest post by John Bergquist (@JohnFlurry), who leads Content and Communications at Saddleback Leather Co.

WTF of Business at Saddleback Leather Co.


Guest post by John Bergquist (@JohnFlurry), who leads Content and Communications at Saddleback Leather Co.

A New Era for Search: The Zero Moment of Truth is Now Defined by Shared Customer Experiences


This is the story of when ZMOT met UMOT… Search is a natural step in the discovery process. In a web world, search engines offer a lens into a qualified and structured view to help online consumers focus and make informed decisions.

A New Era for Search: The Zero Moment of Truth is Now Defined by Shared Customer Experiences


This is the story of when ZMOT met UMOT… Search is a natural step in the discovery process. In a web world, search engines offer a lens into a qualified and structured view to help online consumers focus and make informed decisions.

Digital Transformation and the Race Against Digital Darwinism


Digital Darwinism is a fate that threatens most organizations in almost every industry. Because of this, businesses not only have to compete for today but also for the unforeseeable future.

Digital Transformation and the Race Against Digital Darwinism


Digital Darwinism is a fate that threatens most organizations in almost every industry. Because of this, businesses not only have to compete for today but also for the unforeseeable future.

Five Trends Shaping the Future of Work


Guest post by Jacob Morgan, author of the newly released, The Future of Work: Attract New Talent, Build Better Leaders, and Create a Competitive Organization.

The Maker Movement and Its Impact on Supply Chain Transformation


I follow the Maker Movement as a consumer, analyst and also as a maker. What is the maker movement? It a manifestation of the DIY (Do It Yourself) or DIWO (Do It With Others) culture where everyday people design, build and/or market something that they want or need on their own rather than buying something off the shelf.


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